Privacy policy

Fieldstone Landscape Co. ("Fieldstone," "we," "us," or "our") respects your privacy. This policy explains what personal information we collect through fieldstonelandscape.ca (the "Site"), why we collect it, how we use and protect it, and the choices you have. It's written to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

We collect information in two ways:

• Information you give us directly — for example, your name, phone number, email address, property address, and anything you write to us through the contact form or by phone or email.
• Information collected automatically — basic technical data such as browser type, device type, and general usage patterns, which helps us keep the Site working properly. We do not use this data to build an advertising profile of you.

We use the information we collect to:

• Respond to quote requests and general inquiries
• Schedule and carry out landscaping work you've asked for
• Send invoices and handle payment
• Improve the Site and our service
• Meet legal, accounting, or regulatory requirements

By submitting the contact form or otherwise giving us your personal information, you consent to its collection, use, and disclosure as described in this policy. You can withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below — though this may limit our ability to provide a quote or complete work already in progress.

The Site may use a small number of essential cookies to keep basic functionality working. We don't use tracking cookies to build advertising profiles. If that changes, this policy will be updated to say so before it happens.

We don't sell or rent your personal information. We only share it with:

• Service providers who help us operate (for example, hosting or invoicing tools), bound to protect it appropriately
• Authorities, where required by law

We take reasonable administrative and technical steps to protect your information against loss, misuse, and unauthorized access. No method of storage or transmission is completely secure, but we work to keep your information safe and only keep it as long as it's needed for the purposes above or as required by law.

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Withdraw consent for our use of your information
• Ask questions about how your information is handled

To exercise any of these, contact us below. If you're not satisfied with our response, you can file a complaint with the Office of the Privacy Commissioner of Canada.

The Site isn't directed at children, and we don't knowingly collect personal information from anyone under 13.

We may update this policy occasionally to reflect changes in our practices or for legal reasons. The "Last updated" date at the top will always reflect the most recent version.

Questions about this policy or your information? Reach out:

Fieldstone Landscape Co.
hello@fieldstonelandscape.ca
(555) 123-4567